bet365 at a glance
Desk review, checked 8 October 2026| Operator | Hillside (Australia New Media) Pty Limited, company number 148 920 665 |
|---|---|
| Licence | Northern Territory Wagering Commission (terms cl 2.1, NT register) |
| ACMA status | Licensed in Australia |
| Withdrawal time | 1 to 4 hours (bank, debit card, PayPal, PayID); Apple Pay instant |
| Minimum withdrawal | $5 bank or card, $10 PayID, $20 PayPal |
| Minimum deposit | $5 card, Apple Pay, Google Pay; $10 PayID; $50 PayPal |
| Dormant account fee | $5 a month after 365 days inactive, plus notice |
| Support hours | 24/7 live chat and phone |
7.4/10 PokiePundit score (how we rate)
| Payments and withdrawals (25%) | 8.5 |
|---|---|
| Terms fairness (20%) | 5.5 |
| Safety and licence (20%) | 8.0 |
| Responsible gambling tools (15%) | 6.0 |
| Games and RTP transparency (10%) | 8.0 |
| Support (10%) | 9.0 |
Good
- Every method's minimum, maximum and payout time published
- 1 to 4 hour withdrawals, up to $200,000 by bank transfer
- Round-the-clock chat, phone and phone betting
Watch out
- $5 monthly fee once an account has sat dormant for a year
- Per-market caps on winnings, lowest cap applies to a multi
- Its Quick Code feature was found in 2023 to facilitate online in-play bets
Key facts
- Hillside (Australia New Media) Pty Limited runs bet365 in Australia under a Northern Territory licence; it is on the NT register.
- Withdrawals by bank transfer, debit card, PayPal and PayID take 1 to 4 hours; Apple Pay to a debit card is instant.
- After 365 days with no deposit or sports bet an account is dormant, and a $5 monthly administration fee can follow.
- Maximum winnings per 24 hours: $500,000 on AFL main markets, $2,000,000 on metropolitan win and place racing, $50,000 on most minor markets.
- Live chat and phone support run 24/7: 1800 200 365, and 1800 365 365 for phone bets.
Verdict
bet365 Australia scores 7.4 out of 10. Few bookmakers publish their payment rules as completely: a table of every deposit and withdrawal method with a minimum, a maximum and a processing time. Add 24/7 phones and chat and it scores well on the two things that matter most when something goes wrong. It loses points on terms, where a dormant account fee and per-market winnings caps are the fine print to know. We read bet365's Australian help centre, its terms, its App Store listing and ACMA records on 8 October 2026; the betting site itself did not load from our location.
Is bet365 legit in Australia?
Yes. Clause 2.1 of bet365's Australian terms names Hillside (Australia New Media) Pty Limited, an Australian company (number 148 920 665) with a registered office in North Sydney, "licensed in Australia and regulated by the Northern Territory Wagering Commission". The same company appears as BET365 on the Northern Territory register. bet365 says the group was founded in 2000, employs over 10,000 people and has over 120 million customers worldwide; the App Store lists Hillside Technology Limited as the app's seller.
Because it is licensed here, bet365 offers no credit (clause 10.6 says so, and since June 2024 it may not take credit cards or crypto), it must check BetStop, and disputes it cannot resolve can go to the NT Commission under clause 29.3.
bet365 deposit and withdrawal limits
| Method | Deposit (time, min to max) | Withdrawal (time, min to max) |
|---|---|---|
| Debit card | Instant, $5 to $40,000 | 1 to 4 hours, $5 to $40,000 |
| Apple Pay | Instant, $5 to $40,000 | Instant, $5 to $40,000 |
| PayID | Instant, $10 to $20,000 | 1 to 4 hours, $10 to $20,000 |
| PayPal | Instant, $50 to $12,500 | 1 to 4 hours, $20 to $12,500 |
| Google Pay | Instant, $5 to $10,000 | Not listed |
| Bank transfer | 2 to 10 banking days, $100 to $200,000 | 1 to 4 hours, $5 to $200,000 |
bet365 lists no fees for these methods. Withdrawals "will usually be processed back to the same payment method", so if you deposit $60 by PayPal and want the money in your bank, expect at least part of it back in PayPal first.
The dormant account fee
Under clauses 9.1 to 9.5, an account with no successful deposit or sports bet for at least 365 days becomes dormant. After a notice period, bet365 can deduct a $5 "Administration Fee" every month until you reactivate the account, withdraw the balance or it reaches zero. A forgotten $40 balance would be gone in eight months: 40 / 5 = 8. The fix is simple: withdraw what is left before you stop using an account.
Maximum winnings
bet365 caps winnings per 24 hours, excluding stake, by sport and market. A few that matter to Australian punters:
| Market | Maximum winnings |
|---|---|
| Metropolitan racing, win and place | $2,000,000 |
| Metropolitan racing, exotics | $500,000 |
| Non-metropolitan racing, win and place | $700,000 |
| AFL main markets | $500,000 |
| Other AFL markets | $50,000 |
| Most other sports and specials | $50,000 |
Caps also apply across accounts or people acting together, and in a multi the lowest cap of any leg wins. A $20 multi on AFL player markets returning $60,000 would be paid at most $50,000 profit. If you build long multis for our AFL betting markets, run them through our multi bet calculator and check the cap first.
Sign-up offers and bonus codes
Searches for a bet365 bonus code or sign up bonus come up constantly. In Australia the answer is fixed by the National Consumer Protection Framework: a licensed bookmaker "cannot offer any credit, voucher, reward, or other benefit as an incentive to open an account", or to refer someone. That has applied since 2019. So there is no sign-up code to hunt for on an Australian account. Our betting sign up bonus guide has the detail.
App, Quick Code and the ACMA finding
The bet365 app was rated 4.7 from about 67,000 ratings on the Australian App Store on 8 October 2026. Its listing highlights Same Game Multi+, live streaming including Australian racing, Match Live and Quick Code, described as a way to place in-play single and multi bets "on the phone". That last feature has history: in December 2023 ACMA found that Hillside, Sportsbet and Entain breached interactive gambling rules because their Fast or Quick Codes let customers build in-play bets online before phoning them through. ACMA took no further action after the codes were changed so they are generated before events start and are the same for every customer.
Cash out is available on selected events and markets; the offer can be below your stake and bet365 does not guarantee it.
Responsible gambling
Deposit limits can be set over chosen timeframes; decreases apply immediately and increases need a cooling-off period before you confirm them. bet365 points to a separate responsible gambling site for its other tools, which we did not review, so this criterion stays modest.
Contact
Live chat, 24/7. Phone 1800 200 365 (0889 365 307 at local rates). Telebet 1800 365 365. A webform instead of a public email address. Post: PO Box 113, Parap NT 0804.
How we scored it
- Payments 8.5: complete published limits, 1 to 4 hour payouts.
- Terms 5.5: the $5 dormant fee and winnings caps.
- Safety 8.0: NT licence, long-established group; the 2023 Quick Code finding.
- Responsible gambling 6.0: deposit limits confirmed, other tools not reviewed.
- Bet features 8.0: SGM+, streaming, cash out.
- Support 9.0: 24/7 chat and two 24/7 phone lines.
Compared with Sportsbet, bet365 is quicker to answer and has lower withdrawal minimums; see our Sportsbet review. Weights: how we rate.
Frequently asked questions
Is bet365 legit in Australia?
Yes. bet365's Australian business is run by Hillside (Australia New Media) Pty Limited, which is licensed and regulated by the Northern Territory Wagering Commission and listed on the Territory's register of licensed operators. It must follow BetStop and the national consumer rules.
How long do bet365 withdrawals take in Australia?
bet365 lists 1 to 4 hours for bank transfer, debit card, PayPal and PayID withdrawals, and instant for Apple Pay with a debit card. Withdrawals usually go back to the method you deposited with.
Does bet365 charge an inactivity fee?
Yes, potentially. An account becomes dormant after at least 365 days without a successful deposit or sports bet, and after a notice period bet365 can deduct $5 a month until the balance is zero, withdrawn or the account is used again.
Is there a bet365 bonus code for Australians?
Not for joining. Licensed Australian bookmakers cannot offer incentives to open an account or refer a friend, under a national rule in force since 2019. We do not publish codes.
What is the bet365 Australia phone number?
Customer service is 1800 200 365 (or 0889 365 307 at local rates) and Telebet for phone bets is 1800 365 365. Both run 24 hours a day, 7 days a week, as does live chat.
What is the maximum I can win with bet365?
It depends on the market. bet365 caps winnings per 24 hours, excluding stake: for example $500,000 on AFL main markets and $50,000 on other AFL markets. In a multi, the lowest cap of any leg applies.
Related reading
Sources
Official pages we relied on. If anything here has changed, tell us via the contact page and we fix it.
- NT Racing and Wagering Commission: Licensed wagering operators
- bet365 Help: Terms and conditions
- bet365 Help: About us
- bet365 Help: Deposit methods
- bet365 Help: Withdrawal methods
- bet365 Help: Contact us
- bet365 Help: Maximum winnings
- bet365 Help: Deposit limits
- bet365 Help: What is Cash Out?
- ACMA: Wagering companies breach in-play betting rules (December 2023)
- ACMA: Credit ban
- Tasmanian Liquor and Gaming: National Consumer Protection Framework
- App Store: bet365 - Sports Betting