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Gambling help Australia: free support, warning signs and tools

Free, confidential gambling help is available 24/7 anywhere in Australia. Here are the numbers, the warning signs and the tools that help you stay in control.

Heart inside a lifebuoy beside a phone with a message bubble, representing free gambling help and support

Key facts

  • Gambling Help: 1800 858 858, free, confidential and available 24/7 across Australia, with 24/7 online chat.
  • Lifeline: 13 11 14, 24/7 crisis support.
  • BetStop blocks all licensed Australian bookmakers for 3 months up to life.
  • PokiePundit is for adults 18 and over only.

Get help now

If gambling is causing problems for you or someone close to you, help is free and available right now.

ServiceContactAvailable
Gambling Help (national)1800 858 85824/7, free and confidential
Gambling Help Online chatgamblinghelponline.org.au24/7
Lifeline crisis support13 11 1424/7
BetStop self-exclusionbetstop.gov.auOnline

State services such as GambleAware NSW and SA Gambling Harm Support offer counselling and information too. Gambling Help on 1800 858 858 will put you in touch with the service in your state. Our gambling counselling guide lists the free service in each state and what actually happens in a session.

Warning signs of gambling harm

Gambling harm can creep up slowly. These are common signs:

  • spending more money or time than you planned, again and again
  • chasing losses, or gambling to win back money you need
  • borrowing, selling things or using bill money to gamble
  • hiding how much you gamble from people close to you
  • feeling anxious, irritable or low when you are not gambling
  • gambling to escape stress or bad feelings

One sign does not mean you have a problem, but several together are worth talking about with someone who understands. Our guide to gambling addiction covers the signs health services look for, why it happens and the help that works.

Tools that help you stay in control

  • Set limits before you start. Decide a money limit and a time limit, and stop at whichever comes first.
  • Know the cost. The pokies calculator shows what an hour of play costs on average. Most people are surprised.
  • Use deposit limits. Licensed Australian bookmakers let you set deposit limits in your account. Set one before you need it. Our deposit limits guide explains the rules and how to pick a number that holds.
  • Take a break. BetStop covers every licensed Australian bookmaker. Our self-exclusion guide covers venues, banks and blocking software as well.
  • Never gamble to pay bills or debts. Gambling is entertainment that costs money, never a way to make money.
  • Have a plan to stop. If you want to quit, our how to stop gambling plan covers access, money, urges, triggers and support.

Our commitments

PokiePundit is for adults 18 and over only. We never promise wins, we show the cost of gambling on every calculator and we put help information on every page. We do not run pages aimed at getting around self-exclusion, and we explain the law plainly in are online pokies legal in Australia. If you think any page falls short of this, please tell us.

In this section

Frequently asked questions

What is the gambling helpline number in Australia?

Call Gambling Help on 1800 858 858. It is free, confidential and available 24/7 across Australia. You can also chat online at gamblinghelponline.org.au.

Can family members get gambling help?

Yes. Gambling Help services support partners, family and friends of people who gamble, not just the person gambling. The same number, 1800 858 858, works for both.

How do I know if my gambling is a problem?

Warning signs include spending more than you planned, chasing losses, borrowing or hiding money to gamble, feeling anxious when you are not gambling and arguments about gambling. If any of these sound familiar, a free call to 1800 858 858 is a good next step.

How do I stop gambling online?

Combine a few tools: register with BetStop for licensed bookmakers, ask your bank for a gambling block, install blocking software and close your accounts. Our self-exclusion guide explains each one.

Sources

Official pages we relied on. If anything here has changed, tell us via the contact page and we fix it.

  1. Gambling Help Online
  2. Lifeline 13 11 14
  3. BetStop
  4. GambleAware NSW
  5. SA Gambling Harm Support